Privacy policy

This Privacy Policy explains how Visage (“we”, “us”, “our”) collects, uses, stores, shares, and protects information when you visit our website or use our photobooth services. It also explains your choices and rights.

Last updated: 7 Feb 2026

This Privacy Policy applies to our website and our photobooth services, including digital galleries, sharing links, and any related communications.

1. Who we are

Visage is a photobooth brand and event technology provider based in Mumbai, India. In this policy, “you” may mean a website visitor, a client (event host), or an event guest who appears in photos/videos captured by our services.

Contact: visagex01@gmail.com | +91 9769186922

2. Information we collect

2.1 Information you provide

  • Client and inquiry details: name, email, phone number, company/brand, event details, and messages you send us.
  • Service-related details: event schedules, venue information, delivery preferences, and approvals/feedback.

2.2 Photos, videos, and related data

  • Photobooth content: photos, GIFs, videos, boomerangs, and associated metadata (e.g., capture time, template used, booth configuration).
  • Sharing data: email/phone entered at the booth (if enabled), and delivery status (e.g., whether a link/message was sent).

Important: Event guests may appear in captured content. Depending on the event setup, guests may also voluntarily enter contact details to receive their media.

2.3 Automatically collected information (website)

  • Device and usage data: IP address, browser type, device identifiers, pages viewed, and approximate location inferred from IP.
  • Cookies & similar technologies: used for website functionality, analytics, and performance.

3. How we use information

  • To provide our services: operate the booth, capture media, create and host galleries, and deliver files/links.
  • To communicate: respond to inquiries, confirm bookings, share updates, and support clients and guests.
  • To manage approvals: obtain and record client approvals for final deliverables, templates, or curated selections.
  • To improve: troubleshoot issues, maintain quality, and improve our website/services.
  • For safety and legal purposes: prevent fraud/misuse, enforce agreements, and comply with legal obligations.

4. Legal bases (where applicable)

Depending on where you live and how you interact with us, we rely on one or more of the following bases: contract (providing services you request), consent (e.g., marketing or optional delivery features), legitimate interests (running and improving our business), and legal obligations (record-keeping and compliance).

5. Photos/videos, consent, and client/guest approvals

5.1 Event guests

Our photobooth services are typically used at events. By participating (e.g., stepping into the booth or voluntarily submitting contact details for delivery), guests acknowledge that photos/videos may be captured and stored digitally and may be delivered to the guest and/or the event client according to the event’s setup.

5.2 Event clients (hosts)

Clients may receive access to event galleries and selected deliverables. Clients are responsible for ensuring they have appropriate permissions and notices for their event (including any venue rules and any required guest notices/consents) and for how they choose to use or publish the content after we deliver it to them.

5.3 Marketing use

Unless otherwise agreed in writing, we do not publish identifiable guest content for marketing without an appropriate basis (such as client authorization and/or participant consent, depending on the context). When we do use content for marketing (e.g., website portfolio, social media), we may blur or avoid identifying details when reasonably possible.

6. How we share information

We do not sell your personal information. We may share information as follows:

  • With the event client/host: event galleries and deliverables, and related operational details.
  • With service providers: vendors who help us host files, run our website, send communications, or perform analytics (e.g., cloud storage/hosting). They may process data only on our instructions or to provide their services.
  • For legal/safety reasons: if required by law, court order, or to protect rights, safety, and property.
  • Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

7. Cookies & analytics

We may use cookies and similar technologies to operate the website, remember preferences, understand site traffic, and improve performance. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled. By continuing to use our website, you consent to the use of essential cookies as described in this policy.

8. Data retention

We retain information only as long as reasonably necessary to provide our services and for legitimate business purposes (such as backups, dispute resolution, and record-keeping), unless a longer retention period is required by law.

  • Event media: typically retained for a limited period after the event (often 6–12 months) unless otherwise agreed with the client.
  • Client communications and records: may be retained longer for accounting, legal, and operational purposes.

Deletion requests are handled case-by-case. We may retain certain information where needed for legal compliance, fraud prevention, to resolve disputes, or to enforce agreements.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Your rights and choices

Depending on your location, you may have rights to request access, correction, deletion, or a copy of your personal information, and to object or restrict certain processing.

  • Marketing: you can opt out of marketing communications by following the unsubscribe instructions or contacting us.
  • Event media requests: guests may need to provide sufficient information for us to locate specific content. For privacy and security, we may ask for verification.

We may charge a reasonable fee or decline requests that are excessive, repetitive, or not required by law.

11. International transfers

Our service providers or storage systems may process information in countries other than your own. Where applicable, we take steps intended to ensure appropriate safeguards are in place.

12. Children’s privacy

Our website is not directed to children. Photobooth content may incidentally include minors at events. Event clients/hosts are responsible for obtaining any permissions required for minors to participate, where applicable.

13. Third-party links

Our website or galleries may include links to third-party sites or platforms. We are not responsible for the privacy practices of those third parties.

14. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be posted on this page.

15. Contact us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at visagex01@gmail.com.